Frequently Asked Questions
Answers to all your questions about rr111
From opening an account to depositing via bKash, using bonuses, and safe gaming — find detailed information on everything in one place.
We have put together this detailed FAQ section to make your rr111 experience as smooth and enjoyable as possible. Below you will find clear answers to the most common questions about account registration, deposits and withdrawals, game rules, bonuses and promotions, and responsible gaming. If you cannot find the answer to your question here, contact our 24/7 live chat support.
Account and Registration
Opening and Managing Your Account
Opening an account at rr111 is very simple. Go to the registration page, fill in the form with your mobile number and a password of your choice. A OTP code will be sent to your number — verify with it and your account will be active. The whole process takes just a few minutes.
No, only one account per person is allowed at rr111. If the same person creates multiple accounts, all accounts may be closed and balances may be forfeited. This policy is in place to maintain a fair and level playing environment.
Click the "Forgot password?" option on the login page. A verification code will be sent to your registered mobile number. Use the code to set a new password. If you have trouble, reach out to our 24/7 live chat support team — they are always ready to help in Bengali.
To ensure a safe and transparent service at rr111, identity verification may be required in certain cases. Submitting a copy of your national ID or passport speeds up verification and removes any restrictions on larger withdrawals. Contact live chat for help with the verification process.
rr111 is for players aged 21 and above only. Minors are strictly prohibited from creating accounts or playing any games. If you suspect a minor is using an account, let us know immediately — we will take prompt action.
Deposits and Withdrawals
Deposit and Withdrawal Methods
Deposits to rr111 via bKash are generally processed instantly. Your wallet balance is updated as soon as the payment is successful. In rare cases, network issues may cause a small delay. If you wait more than 15 minutes, contact live chat with your payment reference number.
The minimum deposit across all payment methods at rr111 is ৳100. Whether you use bKash, Nagad, Rocket, Upay, or bank transfer, the same minimum applies. This ensures players with smaller budgets can enjoy the platform with ease.
Yes, withdrawing from rr111 to Nagad is fully supported. After a withdrawal request is approved, funds typically arrive within 15 minutes to 2 hours. The minimum withdrawal amount is ৳800. You can track the status of your request while it is being processed.
For bank transfer, go to the cashier section, select "Bank Transfer", and send the specified amount to the account details shown. Uploading the transaction slip speeds up verification. Major banks are supported including Dutch-Bangla, City, BRAC, Islami, and Sonali Bank. Minimum deposit is ৳100.
rr111 does not charge any additional transaction fees of its own. However, your mobile banking provider (such as bKash or Nagad) may apply their own transaction fees according to their own policies. Contact your payment provider for details.
Games and Rules
Games and How to Play
To bet on BPL or any other cricket match at rr111, go to the Cricket section. You can place bets before a match starts or during live play. Markets include match winner, total runs, wickets, bowling performance, and more. Check the odds, enter your stake in your preferred market, and confirm.
Yes, rr111 is fully mobile-friendly. The site runs smoothly in the browser on any Android or iOS smartphone — no separate app download needed. Slots, live casino, cricket betting, fishing games — you can enjoy everything on mobile.
RTP (Return to Player) is a theoretical percentage — the average share of total wagers that a game returns as prizes over the long term. It does not guarantee the outcome of any single session. All games at rr111 are run through certified software providers and fair play is ensured.
rr111's live casino section lets you play in real time with real dealers. Enjoy live roulette, blackjack, baccarat, Teen Patti, and more through top providers like Evolution Gaming and Ezugi. Live streaming runs at high video quality.
Yes, Spribe's Aviator game is available at rr111. In this game a plane takes off and the multiplier keeps rising. If you cash out before the plane flies away, your win is secured — otherwise your bet is lost. Cashing out at the right moment is the key strategy in this game.
Yes, rr111 offers in-play and live betting on T20 World Cup and ICC tournament matches. Odds update after every over while the game is in progress. Choose from ball-by-ball markets, session totals, and more. A stable internet connection will make the experience smoother.
Bonuses and Promotions
Bonuses and Promotions
rr111's welcome bonus is up to 120% on your first deposit, up to ৳15,000. For example, depositing ৳1,000 means you start playing with ৳2,200 in total. The bonus is added automatically the first time you make a deposit after creating a new account.
The wagering requirement for rr111's welcome bonus is 25x. This means you need to wager a total amount equal to 25 times the bonus before winnings become withdrawable. Example: if you receive a ৳1,000 bonus, you need to complete ৳25,000 in total wagers. Bonus contribution may vary by game category.
No separate application is needed for rr111's VIP program — you move up tiers automatically through regular play. There are four levels: Bronze (up to 0.3% weekly cashback), Silver (up to 0.6%), Gold (up to 0.9%), and Platinum (up to 1.2%). Higher tiers also come with special offers and priority support.
rr111 regularly offers various reload bonuses, weekly cashback, and special tournament promotions. Check the promotions page regularly or keep SMS notifications active on your registered number. Special offers are available during Eid, Pohela Boishakh, and BPL season.
To withdraw winnings earned from a bonus, you must first complete the wagering requirement. Once the requirement is met, bonus-related winnings are fully withdrawable. Check your bonus progress in the account dashboard before withdrawing. If you run into any issues, let us know via live chat.
Security and Responsible Gaming
Security and Responsible Gaming
rr111 uses SSL encryption to protect your personal information. Your name, mobile number, and financial details are transmitted through encrypted connections and are not shared with third parties. You can find our full privacy policy on our Privacy Policy page.
Always use a strong password to protect your account (a combination of letters, numbers, and special characters). Never share your password with anyone or log in on a public computer. rr111 will never ask for your password by email or SMS — if you receive such a message, treat it as fraud and report it via live chat.
rr111 takes responsible gaming seriously. If you feel you are losing control of your play, use the self-exclusion tool — it will suspend your account for a set period of time. You can also set deposit limits or session limits. Visit our Responsible Gaming page for more information.
All games at rr111 are powered by software from certified providers including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, and others. These providers use Random Number Generators (RNG) to ensure impartiality. rr111 does not interfere with the outcome of any game.
rr111 offers Bengali live chat support 7 days a week, 24 hours a day. Click the live chat icon from any page on the site and a support agent will connect with you. You can also reach us by email at [email protected] — you will generally receive a quick reply.
If you want to permanently close your rr111 account, send a request through our live chat or email. Before closing the account, make sure your balance is zero or that any pending withdrawals have been completed. The support team will assist you through the entire process.
Still have questions?
Our 24/7 Bengali support team is always here for you.
Contact us via live chat or start playing right away.